When you’re creating a brand website, you want it to be as informative as possible. At the same time, you don’t want each page to seem crowded. On a website, you have the freedom to add as many links and as many pages as needed. Users can look at the navigation and go wherever they want.
An app, however, needs to be straight to the point. Sure, some apps are robust enough that they pretty much function like the website itself, but structuring information is still important to get users to where they want to go with as few clicks as possible.
Here are the characteristics to focus on during custom application development:
If a user exits the app with an unfinished transaction, they should be prompted about it the next time they open the app. If they were on a particular part of the app, they should have the option to go back there instead of at the homepage. You should also use the data you’ve gathered to predict the user’s next move. These little details tell users that you are paying attention to what you’re doing and offering them ease of use.
Users download apps to get rid of the hassle of Googling what they want to do. This means your app should help them complete their immediate needs, whether it’s checking information, completing a transaction, testing a product, or contacting someone. This is why beta testing the app is important before launching it to everyone so that developers can fine-tune it to its optimum state.
Apps do not need to have endless paragraphs just to explain how they work. A quick guide should be enough, as well as an FAQ or help page. There should also be a way for users to contact you. Aside from these, choose descriptive words and visual cues to teach users how to navigate the app without overloading them with instructions. You don’t want them needing to Google how to use your app.
App development is a fun yet challenging task. You need to revise endlessly to come up with an app that is fully loaded with useful features and none of the fluff.